[App_rpt-users] app_rpt issue with Polycom VVX phone

Mark Johnston markjohnston73 at gmail.com
Wed May 24 22:32:18 EDT 2017

I know this may sound crazy, I have had the same issue when entering any
commands while connected to a node, *81 or *3..... disconnects after 30

Now the only " Solution " I have found is to add a second entry for the
node, another 'Line' as they call it, and use that one, then it works just
fine. I have checked & cross checked the settings on the phone, even if I
have multiple servers, only the first entry on the IP phone has this issue
(I have 4 separate lines/servers -Not Nodes) You could duplicate an entry
with the same node, it's ridiculous but it is working.
The phone is a VVX 500 series, I have updated the firmware and tested this
on two different phones.

"Got Root?"

How many software engineers does it take to change a light bulb?
*None. It's a hardware problem.*

Unix is user friendly. It's just very particular about who it's friends are.
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MICROSOFT: Most Intelligent Customers Realize Our Software Only Fools

A ntennas
P oorly
P laced
L acks
E ngineering

The best way to accelerate a computer running Windows is at 9.81 m/s².

*"I get paid to support Windows, I use Linux to get work done."*

On Wed, May 24, 2017 at 12:44 PM, K Yoksh <yokshs at gmail.com> wrote:

> Hi everyone,
> I'm trying to help a friend troubleshoot an issue with his Polycom IP
> phones.
> He is trying to use a Polycom VVX500 to monitor his Allstar nodes, but the
> phone hangs itself up after 30 seconds.
> We've tried all sorts of things to cure the issue. It doesn't occur when
> using Cisco or Aastra phones, or any softphone we've tried. Just these
> Polycoms.
> Calls from phone to phone don't auto-disconnect either, this only happens
> when the phone is used to call *any* Allstar node.
> Any suggestions?
> Thanks. 73
> Kyle
> K0KN
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